{"id":449,"date":"2018-08-26T16:40:55","date_gmt":"2018-08-26T14:40:55","guid":{"rendered":"http:\/\/tibaba-lareunion.com\/?page_id=449"},"modified":"2019-07-29T23:35:44","modified_gmt":"2019-07-29T19:35:44","slug":"faq","status":"publish","type":"page","link":"https:\/\/tibaba-lareunion.com\/?page_id=449","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=\u00a0\u00bb1″ fullwidth=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb3.0.101″ custom_padding=\u00a0\u00bb0px|0px|0px|0px\u00a0\u00bb][et_pb_fullwidth_header title=\u00a0\u00bbFoire Aux Questions \u00a0\u00bb subhead=\u00a0\u00bbTi Baba r\u00e9pond \u00e0 toutes les questions que vous vous posez concernant votre commande\u00a0\u00bb button_one_text=\u00a0\u00bbAccueil\u00a0\u00bb button_one_url=\u00a0\u00bbhttps:\/\/tibaba-lareunion.com\/\u00a0\u00bb _builder_version=\u00a0\u00bb3.16″ title_font=\u00a0\u00bbPompiere|||||on|||\u00a0\u00bb title_text_align=\u00a0\u00bbcenter\u00a0\u00bb title_text_color=\u00a0\u00bb#7ba3e0″ title_font_size=\u00a0\u00bb60px\u00a0\u00bb title_letter_spacing=\u00a0\u00bb4px\u00a0\u00bb title_line_height=\u00a0\u00bb1.2em\u00a0\u00bb title_text_shadow_style=\u00a0\u00bbpreset1″ content_font=\u00a0\u00bbPompiere||||||||\u00a0\u00bb content_text_color=\u00a0\u00bb#000000″ content_font_size=\u00a0\u00bb30px\u00a0\u00bb content_line_height=\u00a0\u00bb1.5em\u00a0\u00bb subhead_font=\u00a0\u00bbABeeZee|||||on|||\u00a0\u00bb subhead_text_align=\u00a0\u00bbcenter\u00a0\u00bb subhead_text_color=\u00a0\u00bb#000000″ subhead_font_size=\u00a0\u00bb15px\u00a0\u00bb subhead_line_height=\u00a0\u00bb1.2em\u00a0\u00bb subhead_text_shadow_style=\u00a0\u00bbpreset1″ background_color=\u00a0\u00bb#ffffff\u00a0\u00bb border_color_all=\u00a0\u00bb#88caf7″ custom_button_one=\u00a0\u00bbon\u00a0\u00bb button_one_text_size=\u00a0\u00bb16px\u00a0\u00bb button_one_text_color=\u00a0\u00bb#7ba3e0″ button_one_bg_color_gradient_start=\u00a0\u00bb#88caf7″ button_one_bg_color_gradient_end=\u00a0\u00bb#ffffff\u00a0\u00bb button_one_bg_color_gradient_type=\u00a0\u00bbradial\u00a0\u00bb button_one_bg_color_gradient_direction_radial=\u00a0\u00bbtop right\u00a0\u00bb button_one_border_width=\u00a0\u00bb1px\u00a0\u00bb button_one_font=\u00a0\u00bbPompiere|||||on|||\u00a0\u00bb button_one_icon=\u00a0\u00bb%%20%%\u00a0\u00bb button_one_text_shadow_style=\u00a0\u00bbpreset1″ background_layout=\u00a0\u00bblight\u00a0\u00bb button_one_letter_spacing_hover=\u00a0\u00bb-1″ button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_size__hover=\u00a0\u00bbnull\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover=\u00a0\u00bbnull\u00a0\u00bb button_one_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_color__hover=\u00a0\u00bbnull\u00a0\u00bb button_two_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_color__hover=\u00a0\u00bbnull\u00a0\u00bb button_one_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_width__hover=\u00a0\u00bbnull\u00a0\u00bb button_two_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_width__hover=\u00a0\u00bbnull\u00a0\u00bb button_one_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_color__hover=\u00a0\u00bbnull\u00a0\u00bb button_two_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_color__hover=\u00a0\u00bbnull\u00a0\u00bb button_one_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_radius__hover=\u00a0\u00bbnull\u00a0\u00bb button_two_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_radius__hover=\u00a0\u00bbnull\u00a0\u00bb button_one_letter_spacing__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_one_letter_spacing__hover=\u00a0\u00bb-1″ button_two_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_letter_spacing__hover=\u00a0\u00bbnull\u00a0\u00bb button_one_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_bg_color__hover=\u00a0\u00bbnull\u00a0\u00bb button_two_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_bg_color__hover=\u00a0\u00bbnull\u00a0\u00bb] 
\n[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb3.0.101″ custom_padding=\u00a0\u00bb0px|0px|0px|0px\u00a0\u00bb][et_pb_row custom_padding=\u00a0\u00bb0px|0px|309px|0px|false|false\u00a0\u00bb _builder_version=\u00a0\u00bb3.0.101″][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb3.0.47″][et_pb_text _builder_version=\u00a0\u00bb3.0.101″ text_font=\u00a0\u00bbPompiere||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ text_font_size=\u00a0\u00bb32px\u00a0\u00bb text_line_height=\u00a0\u00bb1.1em\u00a0\u00bb text_text_shadow_style=\u00a0\u00bbpreset1″]<\/p>\n

LA COMMANDE :<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb3.21.4″ text_font=\u00a0\u00bbPompiere||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ text_font_size=\u00a0\u00bb24px\u00a0\u00bb text_line_height_phone=\u00a0\u00bb1em\u00a0\u00bb text_line_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb]<\/p>\n

\u00a0Quel est le montant des frais de livraison<\/span> ?<\/p>\n

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Les frais de livraison de votre commande sont de 4,95 \u20ac, quel que soit le nombre d\u2019articles que vous commandez. Les livraisons sont propos\u00e9es uniquement pour la R\u00e9union et France M\u00e9tropolitaine.<\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb3.21.4″ text_font=\u00a0\u00bbPompiere||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ text_font_size=\u00a0\u00bb24px\u00a0\u00bb text_line_height_phone=\u00a0\u00bb1.1em\u00a0\u00bb text_line_height_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb]<\/p>\n

\u00a0En combien de temps ma commande sera t-elle livr\u00e9e<\/u>\u00a0?<\/p>\n

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Votre commande sera livr\u00e9e en lettre suivie sous 5 jours ouvr\u00e9s \u00e0 compter du paiement de votre commande. Vous avez bien s\u00fbr la possibilit\u00e9 de faire livrer votre colis \u00e0 une autre adresse que votre adresse habituelle, pour un cadeau, par exemple.<\/span><\/p>\n

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LE PAIEMENT :<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb3.0.101″ text_font=\u00a0\u00bbPompiere||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ text_font_size=\u00a0\u00bb24px\u00a0\u00bb text_line_height=\u00a0\u00bb1.1em\u00a0\u00bb]<\/p>\n

\u00a0Comment puis-je payer ma commande<\/u>\u00a0?<\/p>\n

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Nous vous demanderons de r\u00e9gler votre commande par carte bancaire (carte bleue, Visa, Eurocard\/Mastercard). Il vous suffira d\u2019indiquer le nom du titulaire de la carte, le num\u00e9ro de votre carte bancaire, et, suivant le type de cette derni\u00e8re, sa date d\u2019expiration, ainsi que son num\u00e9ro cryptogramme (num\u00e9ro \u00e0 3 chiffres figurant au dos de votre carte bancaire) ou via votre compte Paypal. Les paiements sur Tibaba-lareunion.com sont bien s\u00fbr enti\u00e8rement s\u00e9curis\u00e9s.\u00a0<\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb3.0.101″ text_font=\u00a0\u00bbPompiere||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ text_font_size=\u00a0\u00bb32px\u00a0\u00bb text_line_height_phone=\u00a0\u00bb1.1em\u00a0\u00bb text_line_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb text_text_shadow_style=\u00a0\u00bbpreset1″]<\/p>\n

LE RETOUR & REMBOURSEMENT\u00a0 :<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb3.0.101″ text_font=\u00a0\u00bbPompiere||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ text_font_size=\u00a0\u00bb24px\u00a0\u00bb text_line_height_phone=\u00a0\u00bb1.1em\u00a0\u00bb text_line_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb]<\/p>\n

\u00a0Comment me faire rembourser un article achet\u00e9 en ligne<\/u>\u00a0?<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb3.0.101″ text_font=\u00a0\u00bbABeeZee||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#05033f\u00a0\u00bb text_font_size=\u00a0\u00bb15px\u00a0\u00bb text_line_height=\u00a0\u00bb1.5em\u00a0\u00bb]<\/p>\n

D\u00e8s r\u00e9ception de votre colis, vous avez 14 jours pour nous retourner tout article qui ne vous conviendrait pas. Pour cela, il vous suffit de nous retourner vos achats. Durant ce d\u00e9lai, vous pouvez nous retourner la totalit\u00e9 ou une partie de votre commande dans son \u00e9tat d’origine avec le bon de livraison re\u00e7u dans le colis ou la facture re\u00e7ue par e-mail lors de l\u2019exp\u00e9dition du colis. Vous aurez alors le choix entre:<\/span><\/p>\n

– \u00e9changer votre article pour une autre taille ou un mod\u00e8le \u00e9quivalent.<\/span><\/p>\n

– demander un avoir du montant de l’article \u00e0 valoir sur notre boutique en ligne. <\/span><\/p>\n

– demander le remboursement total du ou des produits non conformes (hors produits personnalis\u00e9s). <\/span><\/p>\n

En cas de d\u00e9gradation de la marchandise, nous nous r\u00e9servons le droit d’exiger la valeur de remplacement. Les frais de retour sont \u00e0 la charge du client, sauf si nous vous avons livr\u00e9 un produit qui s\u2019av\u00e8re \u00eatre diff\u00e9rent de l\u2019article command\u00e9. Les \u00e9changes de produits sont \u00e0 retourner \u00e0 l’adresse suivante accompagn\u00e9s de votre nom, pr\u00e9nom, num\u00e9ro de commande ainsi que d’un courrier nous indiquant ce que vous souhaitez en retour (remboursement, \u00e9change ou avoir): <\/span><\/p>\n

Ti Baba La R\u00e9union <\/span><\/strong><\/p>\n

53 rue L\u00e9onus B\u00e9nard <\/span><\/strong><\/p>\n

97450 Saint-Louis <\/span><\/strong><\/p>\n

Rappel les produits personnalis\u00e9s ne seront ni repris, ni \u00e9chang\u00e9s<\/span>.<\/span><\/strong><\/p>\n

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N’h\u00e9sitez pas \u00e0 nous poser vos questions dans la rubrique contact<\/a><\/span>, nous serons toujours l\u00e0 pour vous r\u00e9pondre !<\/p>\n

[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/tibaba-lareunion.com\/wp-content\/uploads\/2018\/02\/Ti-Baba-site-internet.jpg\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb3.0.101″ max_width=\u00a0\u00bb23%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb] 
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FAQ<\/a><\/span>
Contactez-nous<\/a><\/span>
 Livraison & Retour<\/a><\/span>
 Conditions g\u00e9n\u00e9rales de vente<\/a><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3″ _builder_version=\u00a0\u00bb3.0.47″][et_pb_text _builder_version=\u00a0\u00bb3.21.4″ text_font=\u00a0\u00bbPompiere||||||||\u00a0\u00bb text_line_height=\u00a0\u00bb1.3em\u00a0\u00bb header_font=\u00a0\u00bbPompiere||||||||\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb max_width_phone=\u00a0\u00bb100%\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb module_alignment=\u00a0\u00bbleft\u00a0\u00bb custom_padding_phone=\u00a0\u00bb0px||\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb]<\/p>\n

La marque<\/a><\/span>
Blog<\/a><\/span>
 Guide des tailles<\/a><\/span>
 Mentions l\u00e9gales<\/a><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3″ _builder_version=\u00a0\u00bb3.0.47″][et_pb_text _builder_version=\u00a0\u00bb3.0.101″ text_font=\u00a0\u00bbPompiere|||||on|||\u00a0\u00bb text_font_size=\u00a0\u00bb27px\u00a0\u00bb text_letter_spacing=\u00a0\u00bb2px\u00a0\u00bb text_line_height=\u00a0\u00bb1.3em\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb custom_margin=\u00a0\u00bb||10px|\u00a0\u00bb]<\/p>\n

Suivez- nous<\/p>\n

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  LA COMMANDE : \u00a0Quel est le montant des frais de livraison ? Les frais de livraison de votre commande sont de 4,95 \u20ac, quel que soit le nombre d\u2019articles que vous commandez. Les livraisons sont propos\u00e9es uniquement pour la R\u00e9union et France M\u00e9tropolitaine.\u00a0En combien de temps ma commande sera t-elle livr\u00e9e\u00a0? Votre commande sera […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-449","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tibaba-lareunion.com\/?page_id=449\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tibaba-lareunion.com\/?page_id=449\" 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